There are a great deal of companies that will provide replacement windows in NC, but here are a few practices that you should look for to make sure you are working with a quality vendor:
Some companies will low-ball a price and then when they actually come to look at your house, provide a much higher estimate than originally stated. The process need not be dragged out over a long period of time either. Make sure the people you choose are clear on their prices.
There is absolutely no reason why you should put up with an automated process, when there is going to be a person showing up to install your replacement window. The best situation is one where you can be in contact with the person who will be managing the project as well as the one who is doing the work itself. There are vendors of replacement windows in NC that will gladly provide this level of customer service.
There are some companies that will require a pricey overhead cost, or ask you for some kind of deposit or partial payment when the project is complete. Having your money before they even start means there could be less motivation on the actual project. You could give someone the benefit of the doubt… or you could just choose a company that will only ask for payment after the project has been completed to your satisfaction.
The only warranty you should settle for is a lifetime warranty. This should include product defects, defects in workmanship, glass breakage or screen damage, or a window that does not operate.
There are a lot of ways to see if a company is well-reputed. Do they post customer reviews on their website? See if they have received any awards such as Angie’s List Super Service Award. Look for the “best of” local awards for replacement windows in NC.
Following these rules will ensure that you get the best value replacement windows, with no unneeded hassle.