In most cases, reviews can be an excellent way to spot a good window replacement company. Customer reviews come from people like you, and if most of them report that they had a good experience, you can expect the same. On the other hand, a bag of mixed or negative reviews can be a warning sign. However, what happens if you go through the reviews for every window replacement company on your list and you still haven’t narrowed it down?
It can be hard to choose between several window replacement companies in Greensboro that all have good reviews, but reviews aren’t the only thing you can use as a reference when narrowing down your list. Here are three other things to consider.
References are similar to reviews in that a past customer can speak to their own experience with the company, but a bit more specific. In the case of a reference, a past customer has specifically offered to vouch for the company and talk directly with the current customer. You can ask them questions about the experience or the finished project, as well as ROI. You may also ask to see samples of their previous work, whether from a reference or pictures of a finished project. We think of home improvement projects visually, after all. Having actual visuals of past work will go a long way in determining whether or not a window replacement company is right for you.
Awards and recognitions speak to a window replacement company’s reputation. Not only do they legitimize the company and add credibility that they’re capable of finishing the job, they’re proof that they do an outstanding job. Sometimes awards are a reflection of reviews, given by review websites. However, recognitions from industry specific associations can also be a good sign. If you’re looking for energy efficiency, you should also look for recognitions from Energy Star or the EPA. Overall, accreditation from Better Business Bureau (BBB) is usually a common and reliable recognition.
Don’t just get one quote and then make a decision. In fact, if you talk to a window replacement company that pressures you to choose them immediately after getting a quote, that’s probably a sign of a company you don’t want to work with. Instead, get a few quotes from different window replacement companies. This will not only give you an idea of price and timeframe, but will give you a chance to learn about the way they do business. Do they offer financing? Do they try to lock you in with scare tactics? Do they ask for money upfront? All of these things can serve as signs — good or bad — of what it will be like to work with that window replacement company.
At Zen Windows Carolina, we have excellent reviews, but we know that sometimes reviews aren’t enough. So we encourage you to reach out to us. We’ll answer any questions you might have to satisfy you that we are the window replacement company for you. Contact us today for a free quote.