We have customers all around Charlotte and Greensboro who often marvel at just how easy we make window replacement. Our clean & simple process is no accident. Every single step has been thought through from the homeowner’s perspective.
The beauty of the ‘Zen Windows Way’ is that you end up with attractive, high-quality windows, but without all the stress and hassle typically associated with window contractors.
Here are the 7 steps we take…
As you go through the process of making an informed decision, we’ll also email you some additional information. You’ll get links to product demonstration videos so you get a good idea of the quality of our windows. We’ll send you comments from other homeowners about their experience with Zen Windows.
What we won’t do is bombard you with a ton of irrelevant sales messages. Just the facts.
We are very diligent about scheduling and communicating about your new window installation here in Charlotte and Greensboro. Once we have an agreed upon installation time and date, we’ll email you a confirmation telling you what to expect and what preparations you can make.
We also send you the name and contact information of your installation manager – there won’t be any confusion about who you can go to with questions and concerns on the day of your installation.
It’s incredible to us, but some window companies in Charlotte and Greensboro just show up and begin doing the work without even introducing themselves. That won’t happen with us. Our installation manager will introduce himself and make sure any questions or concerns you have are addressed before we pick up a single tool.
We focus on having good communicators in our key positions, and you won’t have to worry about any language barriers.
We are the type of Charlotte and Greensboro window and door contractor that only presents the invoice at the completion of your project. We don’t ask for deposits or pre-payment, so we only get paid when the job is done – and done right.
This is also the last time you’ll have to worry about paying for anything for your replacement windows. Our super-strong Lifetime Warranty is your ‘peace-of-mind’ protection – it even covers Glass Breakage. For details, please visit our Warranty Page.