Most Charlotte and Greensboro window contractors wouldn’t even think about starting your project unless you paid them a large deposit – typically 50% or more. We see it differently.
To put it simply, Zen Windows doesn’t ask for a single dime until your project is completed.
For us, not taking any deposits is about ‘peace-of-mind’ for the homeowner. There is no better way to promise 100% accountability for our results than refusing money until the job is completed.
We are motivated to deliver top quality in an efficient way – after all, we don’t get paid until we do!
One of the reasons we have this policy is to help restore trust in the home improvement industry. At some point, most homeowners have heard nightmare stories about shady or incompetent contractors… and some have even had painful experiences themselves. Even in North Carolina, replacement-window horror stories are plentiful.
You know what we mean – long delays, work never completed satisfactorily, installation mistakes that never get fixed, surprise fees on your bill… the list of problems can be long. That's why we believe in the 5 Golden Rules.
With Zen Windows, you can relax knowing our first priority is to make sure your new windows are installed to your complete satisfaction.
Our quotes are our promise to you – and we won’t break that promise, not even by a single penny. We always honor our quotes and there are no hidden fees or confusing pricing methods. As with everything with Zen Windows in Charlotte and Greensboro, it is all very straightforward and simple.
If this sounds like the way you want to be treated, give us a call. We’ll be happy to provide you with a free quote.