To learn more about our window installation services in Charlotte, Greensboro, and the surrounding areas in North Carolina, give us a call at (877) 572-2988 for our Charlotte office, (877) 572-2177 for our Greensboro office, or contact us online.
We believe your installation experience actually starts BEFORE we come to your home. That’s why we take extra time to carefully communicate everything you need to know about your installation.
For example, once you decide to move forward with us, you’ll be sent an email with your project manager’s name, and he will reach out to schedule the installation when it is convenient for you.
Then, near installation day, you’ll be reminded of the day we are coming, given the lead installers name, and reminded of your project manager’s name and number. In other words, you’ll know exactly what is going on and who you can talk to. We also provide tips on how to prepare yourself and your home for installation day.
Our communication continues when we arrive on-site. Our lead installer will introduce himself and ask about any concerns you have and explain the process. We hire good communicators with no language barriers.
Of course, the key to a great new-window installation is the people doing the work. We hire well-trained, experienced lead window installers who demonstrate they can match our high standards. Everyone at Zen Windows knows that shortcuts are completely unacceptable.
Our installation manager also reviews the finished work—it is all part of our system of checks and balances to make sure you get the best possible window installations in Charlotte and Greensboro, NC.
There is a problem in the window industry that no one talks much about, but we’re spilling the beans: Many big window companies (even in Charlotte and Greensboro) overschedule and then put pressure on their crews to rush from job to job to keep up.
While our installers are certainly efficient, we are careful not to overschedule. How long do we tell our crews an installation should take? “As long as it takes to get it right. Period.”
Another key point about our replacement window installation is the timing of your payment to us. We don’t expect any payment at all—not even a deposit—until the installation is done and you are satisfied.
This is our way of restoring trust and accountability to the window replacement industry. It is your assurance that we have the highest possible incentive to get your job done with both quality and efficiency.
The best part about our installation is that we back it with a Lifetime Warranty. You will not have to worry about anything going forward.
This warranty is so comprehensive it even covers glass breakage. If an accident breaks the glass in your windows, just call us up and we’ll take care of it. For free. For life.
For expert window installation services in North Carolina, look no further than our team at Zen Windows.
When you call for a quote, we’ll ask a few simple questions. A question we always ask is “why are you interested in replacing your windows?” This helps us tailor our replacement window recommendation to your desires. We give a brief overview of how we work – no sales talk, just the information you need without the hard pitch you'll get from other Charlotte or Greensboro window contractors. The whole call takes around 5 or 10 minutes, and we’ll email your quote within 1 business day.
Buying new windows should always be this easy!
Do we sound like your kind of replacement window company in Charlotte and Greensboro, NC? Contact us today for a quote.